Your privacy is of paramount importance to us. We strive to abide by all laws, rules and regulations concerning the collection, use, protection, disclosure, disposal and other acts relating to the private information we collect, including the Data Privacy Act of 2012 and its Implementing Rules and Regulations.
- We collect personal data from you for purposes allowed by law and for those related solely to our platform or website where we provide a space where those who offer pet services connect with and interact with pet owners (the “Platform”). These personal data are collected by us when you use the Platform and its associated technologies such as mobile apps. Typically, we collect the following data
- Your name, age, gender and other personal information;
- Your address, your email address, phone numbers and other contact information;
- Health and related information on your pet or pets;
- Your credit or debit card information when engaging with pet health care service providers who use the platform; and
- Details of the product or services with pet health care service providers who use the platform you are engaging with, the agreed price and other details of your contract with them.
- We may also use your data to analyze and improve our professional and business processes, improve the delivery of our services and enhance the experience of those using the Platform.
- We do not collect sensitive data or special category data about you which includes but is not limited to race, ethnic origin, politics, religion or sexual orientation.
- We keep your personal data secure at all times and will retain them only for such period of time as necessary to track the progress of the product or service you have contracted for, and for a reasonable time afterwards to ensure there is a record by which queries can be answered and disputes resolved.
- We shall not disclose your personal information to any third party without your prior written consent.
- You have the right to :
- be informed of what we do with your personal information;
- request a copy of your personal information in an easily readable format;
- request that we correct any inaccuracy or error in your personal information;
- request the deletion of your personal information which we will comply with as long as it will not affect the completion of your order or to comply with our legal and contractual obligations;
- request that we transfer your personal information to a third party; and
- object to, or restrict the processing of your personal information, or withdraw your consent if we are relying on such consent to process your personal information.
- We may amend this policy from time to time by posting our updated policy on the Platform or website, app or through other means. By continuing to use our professional services after the posting of such new policies you agree to be bound by such new policies.
- Please note that, if we have a website or other online tool, we use cookies to identify your access and monitor usage and traffic on these online platforms. We use different types of cookies: one that enables you to access secure areas of our website or other online platform ; another recognizes you when you return; and another allows you to easily find what you’re looking for. You can block cookies by activating the setting on your browser that allows you to refuse the use of all or some of the cookies. But if you do so, you may not be able to access all or parts of our website or platform.
- We have designated Frederick Garcia as our Privacy Officer. You can contact him should you have any question, complaint, suggestion or wish to discuss any matter regarding our Privacy Policy. He/she can be contacted via email at fred@mypetneedsph.com.